1. What cookies are
Cookies are small text files stored by a website in your browser. Similar technologies include local storage, pixels, tags, and scripts. They can operate the website, remember choices, provide optional support features, measure performance, and help protect the service.
2. Our consent categories
- Necessary: required for core operation, security, language routing, and recording your cookie choice. These cannot be disabled through our settings.
- Analytics: helps us understand aggregate website use and performance. Google Analytics is loaded only after this category is accepted where consent is required.
- Functional: enables optional features such as the Freshdesk website chat. These technologies are loaded only after this category is accepted.
3. Current and potential technologies
| Technology | Provider | Category | Purpose | Typical duration |
|---|---|---|---|---|
| vc_cookie_consent | VesselControl | Necessary | Stores your consent choices and policy version. | 6 months |
| NEXT_LOCALE | VesselControl | Necessary | Remembers the language selected for website navigation. | Browser session |
| Cloudflare security cookies | Cloudflare | Necessary | May be set when needed for security, bot protection, or network delivery. | Varies by security feature |
| _ga and _ga_* | Google Analytics | Analytics | Distinguishes visits and produces website usage statistics when analytics is enabled and accepted. | Up to 2 years |
| Freshdesk cookies or browser storage | Freshworks / Freshdesk | Functional | Provides the optional website chat and keeps the chat session working. | Session or as set by Freshdesk |
4. Your choices
On your first visit, you can accept all optional categories, reject non-essential technologies, or customise your choices. You can reopen Cookie Settings at any time from the website footer or this page. Rejecting optional categories does not prevent access to the public website, but the related feature may not be available.
You may also delete or block cookies through your browser. Browser controls may affect cookies across other websites and may remove your saved preference, causing the banner to appear again.
5. Changes and contact
We update this list when website technologies change. Questions about cookies or privacy may be sent to contact@vessel-control.com.